TERMS & CONDITIONS
These Terms & Conditions (“Terms”) govern your access to and use of the Butcher Boyz website, products, and services. By visiting our website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1) About Butcher Boyz
Butcher Boyz is a premium meat and wine retailer operating in Ghana, offering imported meat from South Africa and wines from Spain through online ordering, delivery, and pickup services.
2) Eligibility
By using this website, you confirm that you are legally capable of entering into binding agreements and that you are of legal age to purchase alcohol under applicable laws.
3) Products & Availability
All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product specifications without prior notice.
Meat products may vary slightly in weight, appearance, marbling, and trimming due to their natural nature. Such variations do not constitute defects.
4) Pricing & Payments
All prices are listed in the applicable local currency unless stated otherwise. Prices may change at any time without notice. The price charged will be the price confirmed at checkout.
Payments are processed securely through approved third-party payment providers. Butcher Boyz does not store your full payment card details.
5) Orders & Acceptance
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel an order at our discretion, including in cases of pricing errors, stock unavailability, or suspected misuse.
6) Delivery & Pickup
Delivery timelines are estimates and may vary due to traffic, weather, or operational factors. We are not liable for delays beyond our reasonable control.
Customers are responsible for providing accurate delivery or pickup information. Failed delivery attempts due to incorrect details may result in additional charges or order cancellation without refund.
7) Food Safety & Handling
Once meat or wine has been delivered or collected, responsibility for proper storage and handling transfers to the customer. We are not responsible for quality issues arising from improper storage after delivery or pickup.
8) Refunds & Returns
Refunds, returns, and replacements are governed by our Refund and Returns Policy, which forms an integral part of these Terms. Please review that policy before placing an order.
9) Intellectual Property
All content on this website, including text, images, logos, branding, and design elements, is the property of Butcher Boyz or its licensors and may not be copied, reproduced, or used without prior written consent.
10) Limitation of Liability
To the maximum extent permitted by law, Butcher Boyz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
11) Force Majeure
We shall not be held liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or government actions.
12) Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page, with the updated “Last updated” date.
13) Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in Ghana, without regard to conflict of law principles.
14) Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Phone / WhatsApp: +233 55 772 7774
Email: support@butcherboyz.com