SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy explains how Butcher Boyz processes, ships, and delivers orders within Ghana.
1) Delivery Areas
We deliver within selected areas in Ghana. Availability may vary depending on location and operational capacity.
2) Delivery Timeframes
Delivery dates and time slots shown at checkout are estimates. While we strive to meet scheduled times, delays may occur due to traffic, weather, or other unforeseen factors.
3) Order Processing
Orders are prepared and packed under controlled conditions to preserve freshness and quality. Same-day or next-day delivery may apply depending on product type and availability.
4) Delivery Fees
Delivery fees are calculated and displayed at checkout. Fees are non-refundable once delivery has been attempted, except in cases of our error.
5) Failed Deliveries
Customers must provide accurate delivery details and be available at the scheduled time. Failed delivery attempts due to incorrect information or unavailability may result in additional charges or order cancellation without refund.
6) Inspection Upon Delivery
Customers are encouraged to inspect their order immediately upon delivery and report any issues within the timelines outlined in our Refund and Returns Policy.
7) Contact
For shipping or delivery questions, contact us:
Phone / WhatsApp: +233 55 772 7774
Email: support@butcherboyz.com